Sales and Marketing (Receptionist) Needed in Nairobi, Deadline - 21st Oct 2023

Summit and Recruiters Hiring a Sales and Marketing (Receptionist) in Nairobi 

Source | Freepik -Open source

Summit and Recruiters is seeking to recruit a sales and marketing receptionist that will be responsible for an array of functions.

The receptionist will manage guest interactions and will ensure seamless operations at the front-desk including introducing guests to special offers provided by the organization.

What Are The Requirements?

To qualify for this position, the applicant will be needed to have a minimum of a diploma with at least 1 year experience.

Note: The position is entry level.

Deadline: 21st October 2023

Responsibilities

1. Handling guest inquiries, requests, and concerns courteously, while using upselling techniques.
2. Assisting in implementing marketing strategies and campaigns.
3. Welcoming and professionally checking in guests.
4. Maintaining an in-depth knowledge of the hotel's facilities and services.
5. Collaborating with hotel staff for a seamless guest experience and revenue-boosting initiatives, including promotions with the General Manager.
6. Managing guest check-outs efficiently, ensuring accurate billing and a pleasant check-out experience.
7. Keeping the reception area organized and appealing.
8. Processing cash and credit card transactions, including payments.

Qualifications

• Diploma in Front Office or related field.
• Prior receptionist experience, preferably in a hotel or hospitality setting.
• Strong communication skills (verbal and written).
• Exceptional sales and customer service orientation.
• Proficiency in hotel management software and basic computer applications.
• Strong organizational and multitasking skills.

Other Details

Salary: Ksh. 30,000.

Application: Apply Here.